Contact Us
The UW Medicine Accountable Care Network
UW Medicine ACN is here to make your healthcare experience better. Complete the form or give us a call if you have a question.
Hours of Operation
Monday – Friday | 5:00am – 8:00pm Pacific time
Saturday – Sunday | 6:00am – 2:00pm Pacific time
Phone: 888.402.4237
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UW Medicine ACN Portal LoginMessage Us
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Please call UMP Customer Service (Regence) at 888.849.3681 (TRS: 711) for all questions about medical benefits (what is covered by the plans), medical claims, and medical services requiring preauthorization. Only Regence can provide accurate medical benefit information to UMP members. For questions about prescription drug coverage, contact Washington State Rx Services at 888.361.1611 (TRS: 711).