A doctor using a stethoscope on a child

Urgent care

What are my options when I need urgent care? 

Urgent care is available for non-life-threatening medical problems or issues such as colds, flu, pink eye, rash, sore throat, and urinary tract infections. Within the UW Medicine Accountable Care Network, you have these options for urgent care:

24-Hour Nurse Care Line

You can also speak with a registered nurse 24 hours a day, seven days a week and get immediate, professional advice on health questions. Our nurses can help you decide whether you need to see a doctor, go to an urgent care clinic or emergency room or care for yourself at home. Call 888.402.4237 to speak with one of our nurses now.


When should I go to a hospital emergency department?

You should use a hospital emergency department for anything that might be serious or life-threatening. If you are experiencing any of the following symptoms, do not wait. Call 9-1-1 for help in getting you to a hospital as quickly as possible.

  • Chest pain
  • Severe abdominal pain
  • Coughing or vomiting blood
  • Severe burns
  • Deep cuts or bleeding that won’t stop
  • Sudden blurred vision
  • Difficulty breathing or shortness of breath
  • Sudden dizziness, weakness, or loss of coordination or balance
  • Numbness in the face, arm, or leg
  • Sudden, severe headache
  • Seizures
  • High fevers
  • Any other condition you believe is life-threatening

Emergency departments are open 24 hours a day, seven days a week, 365 days a year.